Bag Hardware Protector -- Frequent Asked Questions

Our protector is specifically designed for the metal components of luxury bags (such as buckles, zippers, locks, etc.), using high-quality transparent protective materials that effectively prevent scratches, oxidation, and wear, extending the lifespan of the metal components and
keeping the bag looking pristine.

The protector is available in various options suitable for most luxury bag models, including Birkin, Kelly, Constance, etc. To ensure the best fit, we recommend confirming your bag model before purchase or contacting our customer service team for product recommendations.

The protector is designed to cover most common metal accessories on luxury bags, such as buckles, zippers, and locks. However, some very small or uniquely designed components may not be fully covered.

The protector is made from high-strength, scratch-resistant, and wear-resistant polymer materials, offering excellent rust and oxidation resistance. Under normal usage, it effectively protects the bag's metal components for a long time, ensuring durability.

The application process for the protector is very straightforward, with detailed instructions included. With simple tools, the average consumer can easily apply it at home. Our customer service team is always available for support if needed.

Yes, it is normal for small bubbles to appear on the surface after application. These bubbles typically dissipate on their own within about seven days. It is recommended to avoid pushing or scraping them to prevent damage to the protector.

The protector features an ultra-thin transparent design that precisely fits the bag's metal components, ensuring it does not affect the original style or brand value of the bag. Additionally, it can be removed without leaving any traces, causing no damage to the bag.

No. The protector uses advanced residue-free adhesive technology and high-quality non-residue materials, ensuring that even after prolonged use, it can be removed without leaving any adhesive residue or marks on the metal surface, providing comprehensive protection for the bag's
metal components.

Yes. If you run out of spare protectors and are still unable to apply it successfully, please contact our customer service team. We will issue the appropriate replacement protectors based on the situation, ensuring
you can use the product smoothly.

Yes. If you are unhappy with the results of your own application, feel free to contact us to arrange professional installation services for a nominal fee.

Yes. If the protector is not suitable for your bag, you can request a return or exchange within 7 days of receiving the product, provided it is unused and in its original packaging. Please refer to our website's
return and exchange policy for more details.

The protector can be purchased through our official website, designated retail stores, or authorized e-commerce platforms.

We periodically offer promotions, such as discounts for multiple items or package deals with other bag care products. Please stay tuned to our official website and social media for the latest promotional
information.